My pet is a handful. Can I pay my bill ahead of time or in the exam room so I don’t have to wait in the lobby after the exam is over?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

Yes. When you call to schedule your appointment, please let us know that you would like to be billed in advance. We typically ask for a credit card and will send you a receipt at your request. Depending on what services or procedures we have provided your pet, we may...

I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

Yes. When you call to schedule your appointment, please let us know that you would prefer to wait in an exam room.

Why do you have password-protected areas on your website?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of our site are reserved for our clients so we can...

Why do you check my dog’s weight every time he/she comes in for a visit?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of your pet’s weight will help us ensure that we prescribe the right dose of preventives,...

What are your hours of operation?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

Our regular business hours are: Monday 8:00am – 6:00pm Tuesday 8:00am – 6:00pm Wednesday 8:00am – 6:00pm Thursday 8:00am – 6:00pm Friday 8:00am – 6:00pm Saturday 8:00am – 6:00pm Sunday...

I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?

by Web Admin | Jul 25, 2017 | About Our Animal Hospital, FAQ's |

Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian can provide an accurate diagnosis and proper treatment....